Student Records
Ask NMJC Help Desk
Monday-Friday 8AM-5PM
Located in the Ben Alexander Centerasknmjc@nmjc.edu
Rebecca Whitley
Angela Marmolejo
Sonya Mills
Welcome to the Office of the Registrar and Student Records!

Personal Information - You can update your name, address, phone numbers, personal email, etc. through the T-bird Web Portal Self-Service Banner 9. Or by filling out the online Personal Information Change form.
This Office of the Registrar's mission is to preserve academic integrity, ensure adherence to academic policy, and safeguard the security of academic records. Student academic records that are maintained by the Office of the Registrar include admission forms, course schedules, degree plans, transcripts, and grades.
- End-of-term grade processing
- Process grade changes
- Grade appeals
- Enrollment and degree verifications
- Transcript processing
- Oversee graduation
- Award degrees and certificates
- Create and distribute official college diplomas
- Residency determination
- Veteran Services
- International Student Services
Privacy Rights
FERPA
Student Educational Records
Generally, the college will release information only to the student to whom the records belongs. Parental right regarding educational records transfer to the student when he or she enrolls in college. A student can give parents or a third party access to their record by submitting an Authorization to Release Student Information Form. This form is available by visiting the NMJC Help Desk in the Ben Alexander Student Learning Center.
Withhold Directory Information
NMJC students can prohibit the release of directory information to the public by bringing a photo ID to the NMJC Help Desk located in the Ben Alexander Student Learning Center or submit a written request. Such requests must be made by the end of the add/drop period for any semester. It will NOT, however, prohibit the release of directory information to entities of NMJC which have a "need to know" to accomplish their required tasks. It further will NOT prohibit NMJC departments from including your name on mailing lists for distribution of materials that are essential to your enrollment at NMJC.
The authorization to restrict directory information remains in effect until the student revokes it. This authorization has no effect on directory information released prior to the completion of this request.
Common FAQ's
The WUE program rate is standard for all participating schools: 150% of in-state tuition ($58/credit hour). Our tuition rate is so affordable that the WUE rate ends up costing you more. The WUE rate ($58 x 150%) would be $87/credit hr. Our out-of-state rate is only $70/credit hr.
Your T-Bird Web Portal is your online access to NMJC. In the portal you can access your NMJC email, Canvas Online Classroom, NelNet Payment Portal, and Self-Service Banner 9 where you can add and drop courses and see your grades online among other tools and resources.
To login for the first time you will need your student ID (A#), date of birth, and the last four digits of your social security number. You will receive a new login ID and you will create a new password.
Fall and Summer registration typically opens mid-April. Spring registration typically opens mid-November. Consult the NMJC academic calendar for specific dates.
There are videos available to show you the registration process. Click here to check them out!
You can search classes by Subject or by typing in a Keyword/CRN #. Once you find the course you need, click on Add. Once you are done adding all the classes you want, click submit. This will then register you for the classes you selected. (Note: You should check your Student Profile to make sure all classes you registered for are showing. Not every class can be registered for online. Some classes require Instructor Approval and/or pre-requisite requirements. Please contact the Help Desk for more information.)
Follow the same steps as above (1-5). While in the Search Criteria page, you will be able to view all of the courses you are registered for the selected term. In the lower left Summary Box, you then select drop/withdraw under the action tab, and then click submit. (Note: there are specific terms and dates to follow on dropping/withdrawing and adding courses. Please see the academic calendar for specific instructions.)
All copies of official and unofficial transcripts are requested through the National Student Clearinghouse. No paper requests are accepted, and any phone calls requesting transcripts will be directed to the online ordering website. There are several different delivery and pick-up options that you can choose from when requesting copies. Both official and unofficial transcripts are $5.00 per copy, regardless of delivery method. Copies can be paid for by any major credit or debit card on the National Student Clearing House order site.
To ensure that your order goes through, you MUST SIGN the online Paperless Consent Form. If you need help with your transcript request orders, click the Transcript Ordering Help link at the bottom of the page or contact the National Student Clearinghouse at 703-742-4200.
If you haven't already taken a placement test (ACT, SAT, or Accuplacer), potential NMJC students are allowed to take the Accuplacer at the NMJC Testing Center, free of charge for the first attempt. The test is required for students who have not previously taken a placement test and who have not taken their first college level math and English courses. Accuplacer assesses math, English, and reading competencies. After the first free attempt, re-takes are $5 per section, and to retake the entire assessment, $15.
The testing center will proctor Accuplacer Monday through Friday 8AM-5PM. The last full Accuplacer testers admitted will be at 3PM, although individual section testers may be admitted until 4PM.
Picture ID's (drivers license, school ID with picture, etc.) are required to test.
If you were dropped from one or all of your classes (without you personally initiating the drop), it is likely that the 48 hour window of payment opportunity passed. After 48 hours from registration, if payment is not made (either paid in full, payment plan set up, or financial aid finalized and in place), the registration system will automatically purge you from the course(s).
If there is space in the section, to re-enroll you must contact the Help Desk or re-enroll online.
You can pay in full at the cashier's window in Ben Alexander. Or you can go to Nelnet, available through your T-BirdWeb Portal.
To be able to see your unofficial, online student records, you must first have access to your T-Bird Web Portal.
An enrollment verification form is a form that shows current semester dates, enrollment status and name and address information. Enrollment verifications are sometimes used as proof for insurance discounts or tuition reimbursement from employers.
To receive an Enrollment Verification form, see anyone in the Registrar's Office or email asknmjc@nmjc.edu.
I'm a Lea County Resident, but I am getting charged out of district or out of state tuition. What do I do?
To receive your completed degree plan, please contact the counseling/advising department.
To receive a degree plan for a specific program, contact or visit the NMJC Help Desk, or check out our specific program pages.