NEW MEXICO JUNIOR COLLEGE

MISSION STATEMENT

Computer Repair and Upgrade I

SYLLABUS

  1. GENERAL COURSE INFORMATION
  2. A. Course Title: Computer Repair and Upgrade I
    B. Course Number: CS 223M - 30394
    C. Semester: Fall 2017
    D. Days/Time: Online
    E. Credit Hours: 3
    F. Instructor: Alcos, Sherhil
    G. Office: C.M. Burke University Center (UC) 229
    H. Email Address: SAlcos@nmjc.edu
    I. Office Phone: (575) 492-2652
    J. Office Hours: Virtual Wednesday: 10:00:00 AM-11:00:00 AM (MST);
    Virtual Thursday: 7:00:00 PM-8:00:00 PM (MST);
    Virtual Friday: 3:00:00 PM-4:00:00 PM (MST);
    My preferred method of communication is through Canvas Inbox. I will respond to messages within 24 hours on weekdays and 48 hours on weekends. I am usually on Canvas Chat during my Virtual Hours. In-Person meeting is by appointment ONLY although I am usually in my office from 8-5 Monday to Friday.
    K. Time Zone: Mountain Time
    L. Prerequisite(s): There are no prerequisite(s) for this course.
    M. Corequisite(s): There is no corequisite(s) for this course
    N. Class Location: Virtual
  3. COURSE DESCRIPTION

    This course will allow students to learn routine preventive maintenance for PCs including hardware trouble-shooting, troubleshooting software, motherboard testing, adding replacement boards and peripherals, and upgrading the central processing unit. This is a three credit hour course.

  4. COURSE RATIONALE / TRANSFERABILITY

    There is no guarantee of transferability and the student is advised to check with the receiving institution if they intend to transfer to another institution.

  5. REQUIRED / SUGGESTED COURSE MATERIALS

    Required:

    TestOut PC Pro
    LabSim ISBNs 978-1-935080-42-8

    Suggested:
    None.

    You can buy your books online at the NMJC Bookstore.

  6. GRADING POLICY

    Students attending New Mexico Junior College will be evaluated according to the following grading scale:

    						90 - 100%	=	A
    						80 -  89%	=	B
    						70 -  79%	=	C
    						60 -  69%	=	D
    					 	 0 -  59%	=	F
    

    Grades will be computed as follows.
    Windows Operating System Activities 20%
    Other Operating Systems Activities 10%
    Security 20%
    Software and Troubleshooting Activities 20%
    Operational Procedures Activities 10%
    Final Exam 10%
    Capstone Project 10%
    TOTAL 100%

    Retrieving Grades from T-BirdWeb Portal
    Go to the New Mexico Junior College T-BirdWeb Portal login page. Please enter your User Identification Number (ID), which is your Banner ID, and your Personal Identification Number (PIN). When finished, click Login.

    Tips for Success in Online Courses:
    1. Log in to class regularly.
    2. Pay attention.
    3. Take notes.
    4. Keep up with readings and assignments.
    5. Ask questions when you do not understand something.
    6. Utilize your professor’s office hours and e-mail.
    7. Read the text.
    8. Adhere to the deadlines posted in the course outline.

  7. INSTITUTIONAL STUDENT LEARNING OUTCOMES

    New Mexico Junior College’s institutional student learning outcomes represent the knowledge and abilities developed by students attending New Mexico Junior College. Upon completion students should achieve the following learning outcomes along with specific curriculum outcomes for respective areas of study:

  8. DEPARTMENTAL STUDENT LEARNING OUTCOMES

    Students in the Business/Computer Science Departments should be able to:
    1) Demonstrate an understanding of industry specific ethics (self & community),
    2) Prepare and interpret documents,
    3) Interpret and characterize data appropriate to the course (critical thinking),
    4) Demonstrate computer skills appropriate to the course, and
    5) Demonstrate the value of professionalism in the workplace.

  9. SPECIFIC COURSE STUDENT LEARNING OUTCOMES

    By the end of this course, students should be able to:

    • Assemble components based on customer requirements
    • Install, configure and maintain devices, PCs and software for end users
    • Describe the basics of networking and security/forensics
    • Diagnose, resolve and document common hardware and software issues
    • Apply troubleshooting skills
    • Provide appropriate customer support
    • Describe the basics of virtualization, desktop imaging and deployment

  10. REQUIRED TECHNICAL COMPETENCIES AND EQUIPMENT

    Student Requirements
    If you have not already received login information for Canvas/T-BirdWeb Portal/E-mail, you will need to contact the Enrollment Management office at (575) 492-2546.

    Check first-time login page for instructions at www.nmjc.edu/distancelearning/coursescourseschedules/canvasinstructions.aspx.

    Canvas Assistance

    You must have access, on a regular basis, to a computer that supports the Canvas minimum specifications and has an active connection to the Internet. See the minimum computer specification requirements at www.nmjc.edu/distancelearning/coursescourseschedules/Canvasinstructions.aspx.

  11. ADDITIONAL INFORMATION

    Response Time Frames: The instructor will respond to student email within 24 hours on weekdays and 48 hours on weekends. Grades for the course will be posted by the end of Friday each week.

  12. GENERAL/MISCELLANEOUS

    Students will be held responsible for the information on these pages.

    Academic Honesty
    Each student is expected to maintain the highest standards of honesty and integrity in online academic and professional matters. The College reserves the right to take disciplinary action, up to and including dismissal, against any student who is found guilty of academic dishonesty or otherwise fails to meet these standards. Academic dishonesty includes, but is not limited to, dishonesty in quizzes, tests, or assignments; claiming credit for work not done or done by others; and nondisclosure or misrepresentation in filling out applications or other College records. Cheating or gaining illegal information for any type of graded work is considered dishonest and will be dealt with accordingly.

    Americans with Disabilities Act (ADA) Information
    Any student requiring special accommodations should contact the Special Needs Student Services Coordinator at (575) 492-2576 or by e-mail at krueda@nmjc.edu.

    Attendance Policy and Participation Expectations
    It is expected that you regularly log into class at least three times weekly and check your Canvas mail to ensure you have not missed any changes/updates. Students are expected to complete discussions/quizzes/tests/ assignments before deadlines expire.

    Canvas Help
    If you experience difficulty with Canvas you may reach the Canvas Helpdesk at canvashelpdesk@nmjc.edu, or by calling the 24 hour helpdesk phone at (575) 399-2199.

    Netiquette
    The professor is responsible for monitoring and evaluating student conduct and student behavior within the Canvas course. By registering for this class, the student is assumed to have entered into an agreement with New Mexico Junior College and the professor to log into the class regularly and to behave in an appropriate manner at all times. Disruptive behavior may result in the student being removed from the class and dropped for the semester. For comprehensive information on the common rules of netiquette and other online issues, please review the NMJC Online Student Handbook.

    Online Learning Environment
    By participating in an online class, you undertake responsibility for your own progress and time management.

    Plagiarism
    Offering the work of another as one’s own, without proper acknowledgment, is plagiarism; therefore, any student who fails to give credit for quotations or essentially identical expression of material taken from books, encyclopedias, magazines and other reference works, or from the themes, reports, or other writings of a fellow student, is guilty of plagiarism. Plagiarism violates the academic honesty policy and is considered cheating.

    Tutoring Assistance
    Free tutoring services are available to all NMJC students through Brainfuse and the Academic Success Center located in Mansur Hall room 123 and 124.

    Withdrawal Policy
    The instructor has the right to drop any student who has failed to log on to Canvas for two weeks or more, but it is not guaranteed that the instructor will drop you. If the student chooses to stop attending a class, he/she should withdraw from the class by accessing your student account in the T-Bird Web Portal at www.nmjc.edu, or submitting the required paperwork to the Registrar’s Office by 5:00 p.m. on Tuesday, November 21, 2016. Failure to withdraw yourself from a course by this date may result in your receiving an “F” in the course. All students are encouraged to discuss their class status with the professor prior to withdrawing from the class.

  13. ACADEMIC CALENDAR
  14. FINALS SCHEDULE
  15. COURSE OUTLINE

    Module 1 (1 Week) - Course Information Module, Module Zero
    Module 1 (3 Weeks) - System Management
    Module 2 (3 Weeks) - System Implementation
    Module 3 (3 Weeks) - File Management
    Module 4 (4 Weeks) - Security
    Module 5 (1 Week) - Review
    Module 6 (1 Week) - Capstone Project Due and Final Exam