Business Communications


  2. A. Course Title: Business Communications
    B. Course Number: BU 223 - 30233
    C. Semester: Fall 2017
    D. Days/Time: M 6:00:00 PM - 9:00:00 PM
    E. Credit Hours: 3
    F. Instructor: Gill, Kina
    G. Office: none
    H. Email Address:
    I. Office Phone: none
    J. Office Hours: Virtual Monday: 5:00:00 PM-10:00:00 PM (MST);
    Virtual Tuesday: 5:00:00 PM-10:00:00 PM (MST);
    Virtual Wednesday: 5:00:00 PM-10:00:00 PM (MST);
    Virtual Thursday: 5:00:00 PM-10:00:00 PM (MST);
    Virtual Friday: 5:00:00 PM-10:00:00 PM (MST);
    Virtual Saturday: 02:00:00 PM-10:00:00 PM (MST);
    Available by phone, text or email during the following hours.
    K. Time Zone: Mountain Time
    L. Prerequisite(s):
    M. Corequisite(s):
    N. Class Location: BUC218

    This course covers the business communication environment. It includes business writing, business styles, business memos, short and long reports, job search and resume writing, oral business presentations, communication for intercultural business, and business ethics. This is a three credit course.


    BU223 is a standard course for Business Administration – this course can transfer to other community colleges, as well as four-year institutions. The course is a basic
    requirement in most Business Administration, Accounting, Marketing, Management, and
    Business degree plans (as well as others), and can fulfill a part of the Social Science
    requirement in other degree plans.



    BCOM, Lehman & Dufrene, 9th Edition


    You can buy your books online at the NMJC Bookstore.


    Students attending New Mexico Junior College will be evaluated according to the following grading scale:

    						90 - 100%	=	A
    						80 -  89%	=	B
    						70 -  79%	=	C
    						60 -  69%	=	D
    					 	 0 -  59%	=	F

    Chapter Quizzes (14)-20%
    Assignments (20) - 20%
    Business Communication Plan (7)– 30%
    Exams (2) - 30%
    Students are allowed 1 absence.


    New Mexico Junior College’s institutional student learning outcomes represent the knowledge and abilities developed by students attending New Mexico Junior College. Upon completion students should achieve the following learning outcomes along with specific curriculum outcomes for respective areas of study:


    Students in the Business/Computer Science Departments should be able to:
    1. Demonstrate an understanding of industry specific ethics (self & community),
    2. Prepare and interpret documents,
    3. Interpret and characterize data appropriate to the course (critical thinking),
    4. Demonstrate computer skills appropriate to the course, and
    5. Demonstrate the value of professionalism in the workplace.


    1. Plan, organize, compose, design, revise, and edit business documents
    2. Prepare direct requests
    3. Prepare good news messages
    4. Prepare informative messages
    5. Prepare bad news and negative messages
    6. Prepare persuasive messages
    7. Prepare reports and proposals
    8. Prepare employment communication messages
    9. Recognize communication challenges
    10. Create a professional resume


    Responses to course related questions sent to email will be within 48 hours for Monday through Friday. Messages left on my cell phone will get a response as soon as possible. Technical questions should be addressed to the help desk.

    I will return your emails and phone calls within 24-48 hours.

    Because this is a business communication course, all communication must be in a business professional manner. Any emails that are sent in a "texting" format or are unprofessional, will not be responded to.


    Students will be held responsible for the information on these pages.

    Academic Honesty
    Each student is expected to maintain the highest standards of honesty and integrity in online academic and professional matters. The College reserves the right to take disciplinary action, up to and including dismissal, against any student who is found guilty of academic dishonesty or otherwise fails to meet these standards. Academic dishonesty includes, but is not limited to, dishonesty in quizzes, tests, or assignments; claiming credit for work not done or done by others; and nondisclosure or misrepresentation in filling out applications or other College records. Cheating or gaining illegal information for any type of graded work is considered dishonest and will be dealt with accordingly.

    Americans with Disabilities Act (ADA) Information
    Any student requiring special accommodations should contact the Special Needs Student Services Coordinator at (575) 492-2576 or by e-mail at

    Attendance Policy
    Attendance is required at every session of each course for which the student is enrolled. When unavoidable circumstances make attendance impossible, students must provide a satisfactory explanation of their absences to their professors. College-sponsored activities are considered excused absences and the appropriate sponsor of those students who will be absent from class will notify professors. Students having absences due to college-sponsored activities will need to make arrangements with the affected classes / professor to take care of required work; however, arrangements for make-ups should be made within a reasonable time frame, usually within one week of the absence. Regarding make-up work, absences due to late registration are considered the same as regular absences.

    Cell Phones/Pagers
    All cell phones and pagers must be turned off when the student is participating in any lecture, laboratory, or other learning activity.

    Classroom Conduct
    The professor is responsible for maintaining a class environment best suited for effective learning. By registering for this class, the student is assumed to have entered into an agreement with New Mexico Junior College and the professor to attend the class regularly and to behave in an appropriate manner at all times. Disruptive behavior may result in the student being removed from the class.

    Food and Drink Policy
    Food items and soft drinks may not be consumed in NMJC classrooms. Students are also discouraged from bringing food and drink items into the classroom even though these items remain in sealed packaging. Bottled water is permissible.

    No Children in the Classroom
    In order to adhere to instructional procedures as well as maintain the safety of children, NMJC’s policy of no children in the classrooms (lecture, lab, etc.) will be followed.

    Offering the work of another as one’s own, without proper acknowledgment, is plagiarism; therefore, any student who fails to give credit for quotations or essentially identical expression of material taken from books, encyclopedias, magazines and other reference works, or from the themes, reports, or other writings of a fellow student, is guilty of plagiarism. Plagiarism violates the academic honesty policy and is considered cheating.

    Smoking/Use of Tobacco
    New Mexico Junior College is cognizant of the health hazards associated with smoking / use of tobacco for the smoker, as well as the non-smoker. In an effort to provide a healthy environment for students, employees, and others who may frequent the campus, NMJC prohibits smoking / use of tobacco inside any campus building or facility.

    Tutoring Assistance
    Free tutoring services are available to all NMJC students through Brainfuse and the Academic Success Center located in Mansur Hall room 123 and 124.

    Withdrawal Policy
    Regular, punctual attendance is required for all classes at NMJC. Although the professor has the right to drop any student who has missed the equivalent of 2 weeks of instruction (based on a 16 week semester) whether it’s a face to face, online, or a hybrid course, it is not guaranteed that the professor will drop the student. If the student chooses to stop attending a class, he/she should withdraw from the class by accessing your student account in the T-Bird Web Portal at, or submitting the required paperwork to the Registrar’s Office by 5:00 p.m. on Tuesday, November 21, 2017. All students are encouraged to discuss their class status with the professor prior to withdrawing from the class.


    Weeks Topics Activities Due
    "Week 1 (Begins 8/21)" Course Orientation
    Intro - Business Portfolio (Choose Company)
    Syllabus Quiz

    "Week 2 (Begins 8/28)" "Communication Foundations" Chap. 1
    Chap. 1 - Quiz
    Assignment 1: Comm Flow
    Assignment 2: Interview

    "Week 3 (Begins 9/11)" "Communication Foundations" Chap. 2
    Chap. 2 Quiz
    Assignment 1: Nonverbal Comm
    Business Portfolio 2: Company Roles

    "Week 4 (Begins 9/18)" "Communication Analysis"
    Chap. 3
    Chap. 3 Quiz
    Assignment 1: Messages
    Assignment 2: Think

    "Week 5 (Begins 9/25)" "Communication Analysis"
    Chap. 4
    Chap. 4 Quiz
    Assignment: Discussion Questions
    Business Portfolio 3: Office Memos

    "Week 6 (Begins 10/2)" "Communication-Messages: Delivering Good & Neutral News"
    Chap 5
    Chap. 5 Quiz
    Assignment 1: Speak
    Assignement 2: Think

    "Week 7 (Begins 10/9)" "Communication-Messages: Delivering Good & Neutral News"
    Chap 6
    Chap. 6 Quiz
    Assignment 1: Speak
    Business Portfolio 4: Employee Review

    "Week 8 (Begins 10/16)" "Communication-Messages: Delivering Bad & Persuasive Messages"
    Chap 7
    Mid-Term Exam
    Assignment 1: Write

    "Week 9 (Begins 10/23)" "Communication-Messages: Delivering Bad & Persuasive Messages"
    Chap 8
    Chap. 8 Quiz
    Assignment 1: Write
    Business Portfolio 5: PIP Plans

    "Week 10 (Begins 10/30)" "Communication-Reports & Presentations: Reports & Managing Data"
    Chap 9
    Chap 9 Quiz
    Assignment 1: Think
    Assignment 2: Reports

    "Week 11 (Begins 11/6)" "Communication-Reports & Presentations: Reports & Managing Data"
    Chap 10
    Chap 10 Quiz
    Assignment 1: Discussion Questions
    Business Portfolio 6: Proposal of New Product

    "Week 12 (Begins 11/13)" "Communication-Reports & Presentations: Organizing Reports & Delivering Presentations" Chap 11
    Chap 11 Quiz
    Assignment 1: Presentations
    Assignment 2: Speak

    "Week 13 (Begins 11/20)" "Communication-Reports & Presentations: Organizing Reports & Delivering Presentations" Chap 12
    Chap 12 Quiz
    Assignment 1: Think
    Assignment 2: Collaborate

    "Week 14 (Begins 11/27)" Communication-Employment: Resumes
    Chap 13
    Chap 13 Quiz
    Assignment 1: Discussion Questions
    Business Portfolio 7: Resumes

    "Week 15 (Begins 12/4)" "Communication-Employment: Job Interviews"
    Chap 14
    Chap 14 Quiz
    Assignment 1: Speak

    "Week 16 (Begins 12/11)" Finals
    Final Exam

    "Each Module Begins on Monday and ends on Mondays before class starts"

    "Due dates will be the following week for full points. Late assignments will be accepted for up to one week after they are due for a lower grade."

    Grading Policy:
    Chapter Quizzes (14)-20% Assignments (20) - 20% Business Communication Plan (7)– 30% Exams (2) - 30%